Privacy Policy

1. Information We Collect

We collect the minimum information necessary to provide and improve the Service. This includes:

• Contact Information: Your name and WhatsApp number, provided when you contact us to activate the Service.
• Device Information: The type of device you use with our Service (e.g., Firestick, Android box), provided voluntarily for support purposes.
• Usage Data: Anonymous, aggregated data about how our website is used (page views, load times), collected via Cloudflare Analytics. This data is not tied to individual users.
• Technical Data: IP address and connection logs, retained for security purposes and to enforce our Terms of Service.

We do not collect, store, or process credit card numbers, banking information, or government identification documents.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Activate and manage your account credentials
• Communicate with you regarding your account, including support and updates
• Detect and prevent fraudulent or unauthorized use of the Service
• Improve the performance and user experience of our website
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Third-party vendors who assist us in operating the Service (e.g., hosting, analytics), bound by confidentiality agreements.
• Legal Requirements: If required by law, court order, or governmental authority, we may disclose information as necessary to comply with legal obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. WhatsApp communication logs are subject to WhatsApp's own data retention policies. We will delete your data upon request, provided doing so does not conflict with our legal obligations.

5. Cookies and Analytics

Our website uses Cloudflare Web Analytics, which is privacy-first and does not use cookies or fingerprinting. It does not track individual users across sessions or sites. We may also use essential functional cookies (e.g., remembering menu state) that do not collect personal data.

6. Data Security

We implement commercially reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS and protected by Cloudflare's security infrastructure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Deletion: Request deletion of your personal data ("right to be forgotten").
• Right to Opt-Out: Opt out of any marketing communications at any time.

To exercise any of these rights, contact us via WhatsApp: Message us on WhatsApp

8. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 18, please contact us immediately and we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites or apps (e.g., app store pages for compatible media players). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of the Service after such changes constitutes your acceptance of the new Privacy Policy.

11. Contact

If you have questions or concerns about this Privacy Policy, contact us via WhatsApp: Chat on WhatsApp