Terms and Conditions

Last updated: 29 September 2026

These terms apply when you order a Televo IPTV subscription. By placing an order you agree to them. Nothing in these terms affects your statutory rights as a consumer.

The service

Televo IPTV provides IPTV subscriptions for customers in the United Kingdom, for the length of the plan you choose. The service is delivered over your internet connection and watched through an app on your own device.

Plans and prices

Plans and prices are shown on our homepage in pounds sterling (GBP). The price that applies is the one shown when you order and confirmed in your WhatsApp conversation. Your subscription runs for the length of the plan you buy.

Ordering

Orders are placed through WhatsApp. Your order is accepted when we confirm it in that conversation.

What you are responsible for

• A working internet connection and a suitable device, and their costs.
• Keeping your login details private.
• Using the service lawfully and for your own personal viewing.

Availability

The service comes with a 99.9% uptime guarantee. Streaming quality also depends on your broadband and device, which are outside our control. If you have a problem, see the troubleshooting guide or contact support.

Refunds and cancellation

See our Refund Policy.

Our liability

We do not exclude or limit liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law. Otherwise, our total liability to you is limited to the price you paid for your plan.

Law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.

Contact

Questions about these terms can be sent through our Contact page.